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  • Registration Questions

    Registration Questions

Weather / Refund Policy

This ride does not offer refunds or deferrals. If you are registered for the event, you agreed to the no refund and no deferral policy prior to submitting your online registration. This includes those who experience illness, injury or any other condition that may prevent them from participating in the event.

Distance Changes

  • When changing to a different event, the registrant will automatically pay the difference between the events, if the event they are changing to is more expensive.
  • No refunds if the registrant is changing to a less expensive event.
How to Change Your Race Distance in RunSignUp
  • Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under "Upcoming Events." This shows a list of all Race(s) that are coming up.
  • You are able to manage the registration for the Race by clicking "Manage Registration".
  • From the top bar, choose "Transfer Event."
  • Choose "Start Transfer." Follow the instructions and complete your registration.

Bib Exchanges (Participant to Participant)

  • $15 bib exchange fee paid by the original registrant.
  • The original registrant may give their registration to a new registrant, pays the $15 fee, then the new registrant can register at a $0 fee. There are no refunds and any money exchange is up to the parties involved.
  • There are no bib exchanges at Packet Pick Up or on Race Day.
How to Start a Bib Exchange in RunSignUp
  • Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
  • You are able to manage the registration for the Race by clicking “Manage Registration“.
  • From the top bar, choose “Transfer To Someone Else.”
  • Enter the new registrant’s First Name, Last Name and E-mail Address. Then click “Transfer as a Gift.”
  • You’ll be asked to complete payment for the transfer fee to complete your portion of the transfer.
  • MAKE SURE to let the new registrant know that they’ll receive an e-mail from RunSignUp inviting them to register. They will need to complete registration for the process to be completed.

Shirt Size Changes

  • Shirt sizes may be changed, dependent upon availability of shirt inventory. Follow the instructions below if you’re looking to change your shirt size before the event
How to Change Your Shirt Size in RunSignUp
  • Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
  • You are able to manage the registration for the Race by clicking “Manage Registration“.
  • From the top bar, choose “Giveaway.” Follow instructions and update to your preferred shirt size.